Artmark Support

Need a hand? We’re happy to help.

Email us: app@artmark.info

We aim to reply within a few business days.

Frequently asked questions

How do I collect a monument?

Open the Map, walk to within 50 metres of a monument, tap it and take a photo. It then lands in your Dex with facts, the date and XP.

Why can’t I collect something?

You need to be within 50 m of the monument, and location + camera access must be enabled. You can manage these in Profile → Settings or your device settings.

How do I add friends?

Go to Profile → Friends. Share your 7-digit friend ID, or paste a friend’s ID and tap Add. They can accept your request from their Requests section.

How do levels and badges work?

Every collected monument gives XP based on its rarity. As your level rises you unlock badges from Bronze to Diamond.

How do I report a post or user?

Open a post in the feed and tap Report. You can also block a user from the Friends screen. We review reports and remove content that breaks the rules.

How do I delete my account?

Go to Profile → Danger zone → Delete account. This permanently removes your account and all your data.

Privacy

Read how we handle your data in our Privacy Policy.